TECHNOLOGY AVAILABILITY SERVICES
Medical Offices and Ambulatory Surgery Centers on the mainland have utilized us to maximize uptime and availability of information systems. Yes, the buzzword is “Managed Services” but we think availability is what pays the bills – and in this industry, keeps people alive.
Our process is pretty simple, derived from decades of work in various settings, most critically in healthcare. First, we will spend some time coming to an understanding of your technology environment and how that technology fits into the organization. Next, we will look at your environment through Best Practice glasses and that will give us recommendations. We will provide many roadmaps as we work, based on our independent, industry recognized evaluations, prioritizing fixes for the biggest vulnerabilities first, working our way down to the smallest annoyances.
Then the work begins. With plan in hand and buy-in from the stakeholders, we implement. But not before we make a final review of the assumptions that brought us here. Once we have confirmed the journey, we begin, providing copious communications with users and stakeholders throughout.
When we have completed, and tested the implementation, we take a look back at what we have done, we survey the users to see what we could do better, and then we establish the next roadmap and repeat the process.
Areas of Expertise:
- Help Desk Fixes
- Microsoft Hyper-V Hardening
- Backups and Continuity
- Endpoint Vulnerability Hardening
- Firewalls and Unified Threat Management
- EMail Security Testing and Training
- Remote Desktop/Terminal Services Implementations
- Patch Monitoring and Maintenance
- Out of Maintenance Device Hardening
- HIPAA Compliance
- PCI Compliance
- Disaster Recovery
- Transitioning To/From the Cloud
- Creation of Private Clouds